AUSTRALIA
SIM & Mobile
This Australian mobile repair shop is located at three locations in Australia: two in Sydney and one in New South Wales. They provide services like phone repairs, selling phones outright, accessories, and also prepaid SIM cards from different service providers such as Telstra, Optus, Amaysim, Lebara, Telechoice, Telsim, Boost Mobile, and Vodafone. It tries to be a one-stop shop where all mobile needs can be met with quality and convenience.
The mobile repair shop needed to have more significant online visibility in each of the three locations where it was situated. Due to the absence of a strategy for social media, the opportunity to connect with customers and tell them something about their services was lost. It's need a monthly marketing strategy that would reach more people and help in encouraging engagement, including local search optimisation and frequent social media postings on several platforms.
First off, we created a listing in Top4 for each of the locations to ensure better visibility of the local marketing platform. This was followed by creating and optimising the Google My Business profile for each store to increase the local search ranking. We created a monthly social media plan, posting frequently both on Facebook and Instagram, which featured repair services, phones, and special offers of the company. With this approach, they increased the profile traffic and engaged more customers across all locations.
Increase in Instagram reach within a month
Increased calls made from Google Business Profile with a month
Increase in Facebook reach within a month
Increased organic Google ranks within a month
Our free strategy calls require no more than 45 minutes of your time. Use the form above to select a good day and time to chat!