Top4 is an Australian-owned and managed offshore staffing solutions digital marketing company committed to delivering high quality services for our clients.
Dedicated high-performing teams that you hire as your own for a minimum commitment of 6 months. Cut costs for as much as 50% for a higher quality of service than your own in-house team we take care of all your digital marketing as part of your business and we are effectively your "Marketing and Programming Dept".
Outsourcing has now evolved as an independent service sector by itself. Global Business Services (GBS) is the new terminology for the entire sector. It is an indication of the popularity and growth of outsourcing.
Cutting costs and access to talent – these are the two primary reasons that prompt businesses to outsource their needs. That is also why one of the various outsourcing models is starting to emerge as more popular than the others.
Clear Preference For Dedicated Team Model
Managers are veering increasingly towards a strategic partnership model with GBS (Global Business Services) organizations. This movement towards a more strategic and integrated partnership indicates a rising preference for the dedicated team model (DTM).
The popularity of the one project at a time kind of outsourcing is on the decline with dangers and experiences found on freelancer and Fiver-type platforms with many people being burned.
How it Works
Our Dedicated Team will Do It All for You
Tell Us What You Need
We’d love to hear more about your business. Tell us your business goals, fears, worries, and problems. We’ll provide you with ideas and solutions. On this stage, we create a plan of team size and structure - as well as figuring out the scope of work going forward to achieve your business goals.
Meet Our Talented and Professional Team
Our dedicated team of project managers, marketing managers, designers, and web developers are your new team. They are always available to help you anytime and anywhere - all for the sole purpose of achieving your business goals and delivering the results you deserve!
Your Dedicated Project manager reports to you daily
We’ll assign a dedicated project manager who will report to you daily and be on constant contact with you. They will be reachable via Google Hangouts, emails, and conference calls. They provide weekly and monthly reports for you to track your progress and results.
Let Us Handle the Rest
Sit back and relax as our dedicated team constantly work for your project. We’ll handle everything for you. All you need to do is to track the progress and results!
Why You Should Hire Us
Work With Only the Best
Lasting Value From Day 1
Top 10 Questions Answered on the Dedicated Team Model (DTM)
The dedicated team model (DTM) is a globally recognized approach to outsourcing. Companies use this model to successfully execute their business activities through a third party team that functions fully under the company’s control.
DTM involves an agreement between a company and an organization. Top4 Marketing, as the GBS agency, dedicates human and other resources full-time to work for your company, matching the company’s priorities.
Any company, whether a startup or an established brand, may need a dedicated team to fulfill specific business needs not within the skill-sets of the in-house team. It is a model that addresses in-house capacity gaps and cost savings.
This is an efficient solution model for complex business needs as a ready-made team of professionals becomes quickly accessible.
The global outsourcing market valued at US$92.5 billion has been dominated by two core types of business needs: Business Process Outsourcing (BPO) and Information Technology Outsourcing (ITO). The latest global trends reflect that BPO is on the decline while Information Technology and Marketing Outsourcing is growing steadily.
In 2019, BPO contributed US$26 billion to the total outsourcing market value. In contrast, ITO accounted for US$ 66.5 billion.
Technically, any business, big or small, startup or established, can benefit from the dedicated team model. We’ll take care of the company’s business processes or IT needs.
Since 2001, we’ve perfected the art of delivering value-adding services via dedicated teams.
We spend time understanding your business goals, as also your project objectives. We assign the best-fit team for your requirements to give you a seamless business experience in partnering with us.
The team we assign has the specific skill-sets necessary to achieve your project objectives and fulfill your business goals. Our project manager remains in constant touch with you to update you regularly about how the project is progressing.
To have a dedicated team working for you is like having an in-house team minus the tedious administrative management tasks, and the heavy overhead costs. The benefits are many:
The project-based model may work for specific short-term needs. For long-term business needs, you need a dedicated team as a strategic partner aligned with your overall goals and priorities. The advantages are many:
Dedicated Team Model
No control over team composition
The team you choose remains fully under your control
No control over the day-to-day functioning of the team
Our project manager will remain in constant touch with you, sharing regular updates
Difficult to scale up
Scalable at any time in accordance to your needs
No control over the proprietary company data you have to share
Higher trust and dependability levels. It is a strategic partnership, unlike a short-term hirer-vendor relationship.
In project-based outsourcing, you have no control over the team composition. The team proposed at the time of hiring may seem to have the cross-sectional skills that your project requires.
However, you won’t have a say in any changes in the team. The hired GBS agency may shift team members without any prior permission from you.
As a digital marketing agency adapting the Dedicated Team Model, however, Top4 Marketing offers you a team that best fits your needs, but you have the ultimate say. Once you approve the team, it remains under your control.
With DTM, we cannot arbitrarily shift team members around.
With Project-based outsourcing, you have no control over the day-to-day functioning of the team in project-based outsourcing. You may never know of any delay in the project execution until it is too late.
On the other hand, you are completely free of any such worries in the case of a dedicated team. Our project manager will remain in constant touch with you, sharing regular updates.
It is difficult to address any scaling up need in project-based outsourcing. A dedicated team is scalable at any time as per need.
Security continues to be a sensitive area with project-based outsourcing. You have no control over how the GBS agency will handle the proprietary company data you have to share with them.
The trust and dependability levels are much higher with a dedicated team. It is a strategic partnership, unlike a short-term hirer-vendor relationship.
An in-house team is a part of your company that physically works with you for your projects. That is still the most commonly-used model across organizations. If you have the right in-house team with the skill-sets that you need to achieve your business goals, nothing like it.
A remote team is one that works for you without being physically present at the workplace. A remote team could have your permanent employees, as well your outsourcing service providers.
A dedicated team is an outside team that works dedicatedly and solely for a client organization. The GBS agency tailor-makes a team for you after thoroughly assessing your business needs.
Institute an online project management tool. We’ll create it for you, but you still have the final say. We can have an orientation training on how the team will use it to ensure that there is standardized usage.
There are existing project management tools that you can use.
We’ll make sure that all communication happens through a central communications tool. When all official communications become accessible to relevant people in a single digital tool, dedicated teams are able to overcome the problems caused by potential communication gaps.
Keep a target of bringing team members together at least once an year for interpersonal exchanges, and to help them feel more involved.
Dedicated project managers are a key pillar of successful dedicated teams because they are able to supervise all the moving parts of the outsourcing machinery and identify possible challenges proactively.
This is an issue that needs to be sorted out right at the outset.
It partially depends on the scale of the time difference. If it is a 3-hour difference, for instance, finding common time for online meetings and calls is not too difficult.
However, if your offshore dedicated team is on the other side of the globe with a 10.5/11-hour difference – the challenge is much higher. Outsourcing companies understand this challenge and have mature processes in place to provide 24 x 7 coverage, primarily enabled by setting up 3 work shifts.
Indonesia continues to be the top-ranked destination for offshore outsourcing. According to Statista, Indonesia top-scored in 2019 with an index score as follows: Nearest rival China has an index score of 1.88 in financial attractiveness. Indonesia alone has a higher index score of 2.84 for financial attractiveness. However, Indonesia scores are nowhere near Indonesiain the other indicators.
The country’s huge population makes skilled labor with high talent easily accessible. Indonesia has a vast IT industry matching the size of the country and its population. The market value of Indonesia’s IT sector was US$129.5 billion in 2016. That’s higher than the IT market in the whole of Europe taken together.
A number of top-ranking Fortune 500 companies have set up several offices in Indonesia, pointing to the availability of a dependable talent pool in the country.
Minimized language barrier due to the high level of English usage in Indonesia. It is the second-largest English speaking country in the world, with only the US having a larger English-speaking population.
Supportive government policy since the country’s economic liberalization in the 1990s makes doing business with Indonesian teams smooth and easy.
Countries like the US and the Western European countries gain in work-time extension when they partner with an Indonesian offshore team.
The icing on the cake, to deliberately use a cliche, is the low financial investment needed when you choose Indonesia as your offshore destination. No other country offers as attractive a combination of talent and hard work at such inexpensive rates.
Indonesia continues to be the top-ranked destination for offshore outsourcing. According to Statista, Indonesia top-scored in 2019 with an index score as follows:
Nearest rival China has an index score of 1.88 in financial attractiveness. Indonesia alone has a higher index score of 2.84 for financial attractiveness. However, Indonesia scores are nowhere near Indonesiain the other indicators.
We have a customized approach to the Dedicated Team Model process to facilitate your partnership with us
Define your project scope in details and inform us about your requirements We will consult with you about the proposed team structure that best fits your requirements. You take the ultimate decision in choosing your team.
We will propose the right mix of skill-sets necessary for your project in terms of experience and expertise.
Once the NDA (non-disclosure agreement) and the contract get signed, we will assign your chosen dedicated team to you.
You are free to change the team structure and upscale it at any point as per your needs.
Our digital marketing agency has offices in Sydney, Australia and Surabaya, Indonesia and has strategic relationships with some of the largest businesses and professionals in both countries. Wherever your business is, we can help.
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