Google My Business Management Service

OUR GMB MANAGEMENT SERVICE WILL:

• Amplify your presence on Google
• Enhance listing engagement
• Increase phone calls, bookings, and website visits
• Boost your competitive advantage
• Positively impact your local rankings

ATTRACT MORE CUSTOMERS

Your GMB listing is the first thing a potential customer sees when they search on Google. Don’t get lost in the pack. Command attention, get noticed, and compel people to choose your business from search results with our expert help.

Get Your Listing Noticed

We’ll optimise your Business Profile with the best categories, attributes, custom description, precise map pin location, and more. From the major details to the finer points, our team has you covered.

Leverage Features For Better Positioning

Strategically manage all GMB features to build a strong profile that gives you a competitive edge, and makes your business more prominent in search results. Consistently using all available features increases business owner and user engagement, which positively effects rankings.

Connect With Your Customers

Show customers that you’re listening, that you care, and create positive relationships by having our team respond to reviews and questions for you. We’ll help you stay on top of your reputation and work with you to turn negative reviews into a positive for your brand.

Captivate Your Audience Through Posts

Keep your audience engaged and connected with fresh content added weekly to your Business Profile through Google Posts. A dedicated Project Manager works one-on-one with you to learn all about your business, current specials, products/services, and events to create unique and engaging weekly Posts that will make your business stand out on Google.

Increase Engagement

“ 82% of people turning to search engines to find local information” your GMB listing is the perfect place to showcase what sets your business apart. Google Posts allow you to engage with searchers directly in search results, the Local Finder, and Maps. We’ll create compelling content, share videos/images, events, and offers, with direct calls-to-action to capture your audience’s attention, and help grow website traffic and conversions.

Actively Manage Your Reputation & Customer Relationships

Reviews and Google Q&A have a direct impact on your reputation, local rankings, and overall sales. Searchers are drawn to companies that have the highest ratings, the most reviews, and business owners that respond.

Exceed Expectations

Get a custom review strategy that aligns with your business, helps establish a connection, builds brand loyalty, and boosts your rankings as reviews grow over time. Your Project Manager will respond to all of your new Google reviews, will engage in conversations with customers, and influence searchers to convert into clients.

Anticipate and Address Customer Inquiries

Google Questions & Answers is a powerful feature with prominent placement in your Business Profile. We’ll make sure your customers’ frequently asked questions are answered in advance, track and respond to all incoming questions and answers, engage directly with users; you can rest easy knowing that we’re on top of this for you.

Fight the Good Fight Against Spam

The local search landscape is becoming more competitive and many businesses are engaging in spamming tactics like keyword stuffing, creating multiple listings or using fake addresses to manipulate results and get ahead of honest business owners who play by the rules.

Level the Playing Field

Your Project Manager will regularly monitor the search results to fight the good fight against these spam tactics and stop these businesses from advancing in the results. Removing competitors that hold top ranking positions, will open up new ranking opportunities for your business, and give your listing the chance to rank higher.

ENGAGE A SOCIAL MEDIA AGENCY FOR ONLY 1/3 THE COST OF EMPLOYING A SOCIAL MEDIA MANAGER…. LET’S TALK!

Your Fully Managed GMB Service Includes:

Dedicated Project Manager	Managing Your Services and Products	Managing and Monitoring Q & A
Listing Troubleshooting	Listing Optimisation	Ongoing Photo / Video Uploads
Review Monitoring and Responding	Reporting & Insights	Weekly Google Posts
Answering “Know This Place?” Questions	Spam Fighting	100% White-label Option For Agencies

DID YOU KNOW THAT

FACT 1
97% Of People Searched Online To Find A Local Business

That’s right! Almost everyone searched online for an local business. Any of us needed at some point a new restaurant idea, a handyman or even a tennis court.

FACT 2
86% Of People Look Up The Location Of A Business On Google Maps

People look on Google Maps to see information such as:
open hours, photos, reviews, address and even phone number.
Ranking higher on Google Maps means more clients and sales.

FACT 3
46% Of All Google Searches Are Locally Based

Since more and more people are searching for local stuff, almost half of Google Searches are now local related.
This is a gold mine, and you should not miss it.

FREQUENTLY ASKED QUESTIONS

Which Countries Is This Service Available In?

Our GMB service is available in the Australia.

Does Your GMB Management Service Help My Rankings?

Yes, there are many areas of our Google My Business Management Service that have an impact on your Business Profile’s ability to rank locally.

Our service goes beyond rankings, where the primary focus is on increasing your leads from GMB, but our work will also have a positive impact on your rankings through:

Implementing a review strategy, earning reviews and responding to them.
Optimising your listing and utilising all available features.
Removing spamming competitors.
Increasing business owner engagement signals.
Increasing user engagement signals.

What’s Included In Your Monthly Report?

Every month we will send you a monthly performance report that captures all actions taken on your GMB Business Profile:

Phone Calls
Website Visits
Direction Requests
Views on Maps & Search
Reviews
Photo Views
Post Views

How Does White-labeling Work With the Service?

With our white-labeled service the Project Manager works one-on-one directly with the agency. All communication (emails and calls), and reports (unbranded) go directly to the agency reselling this service. Here’s a PDF that outlines our top Frequently Asked Questions about how our white-label program works.

What Happens Once I Sign Up?

Once you sign up for the Google My Business Management Service, your Project Manager will collect all of your business information in preparation for an initial call with you. They’ll review your GMB listing and email you within the next 2 business days to schedule a 30-minute call to review their initial findings and launch your project!

Can I Cancel at Anytime?

Yes, you are not required to remain subscribed to this service for a set time frame, however, to really benefit from this service we highly recommend a minimum of 3 months.

If I Cancel, Will You Reserve All The Work That’s Been Done?

No, we don’t reverse our efforts if you decide to cancel. We also won’t lock you out of your accounts when you cancel. We prefer business owners be the primary owner of their GMB listing and add us as another manager.

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The Top4 office is in Australia and Indonesia and has strategic relationships with some of the largest businesses and professionals Australia and Indonesia Wide. Wherever your business is we can help.